A smiling man in a red shirt and a woman in a white shirt, both wearing sunglasses, sit outside in bright sunlight with a beige wall behind them.

Rob and Liz’s story

Former on-call firefighter, Rob Barks, and his wife, Liz, have received nursing support, physiotherapy and mental wellbeing care after a challenging few years.

An older man with glasses and a woman wearing glasses and a paper crown smile for a selfie in a festive, decorated room with a

Ray’s story

After years of issues with his legs, Ray became unable to climb the stairs in his home. He’s since had a stairlift fitted and says it’s given him his independence back.

An older woman smiles while standing outdoors with three smiling children—two boys and a girl—on a sunny day, with a food truck and other people visible in the background.

Shirley story

Shirley Armitt was one of the first people to attend our Falls Management Exercise Programme (FaME) at Jubilee House and says it helped her come to terms with her MS and find ways of boosting her overall wellbeing.

Gerry’s story

Our Welfare Team was able to support retired firefighter Gerry Wallbank at an incredibly challenging time, allowing him to regain vital independence for the first time in months.

Lynn’s story

Lynn Bow and her late husband, Graham, helped by the FRS and other colleagues, set up the West Midlands Fire Service Charity Shop and she's continued running it at Open Days since he passed away – raising thousands for us.