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Psychological therapy

Jim accessed psychological support and spoke to one of our team at Jubilee House
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Services Access Line

Jim initially contacted our Services Access Line to find out how we could help
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Jubilee House

Jim spent time on the programme at Jubilee House with other beneficiaries
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Jim Walker left South Wales Fire and Rescue Service 14 years ago but is still coming to terms with an incident that led to life changing PTSD.

Proud to have been a retained firefighter and to have helped his local community, Jim Walker began his firefighting career as a young 19-year-old student who, living a stone’s throw from his local firestation, was on call 120 hours a week.

His early years in the service passed by relatively incident free, but as a finder whose role it was to enter buildings, search and recover, he found it increasingly hard to come to terms with the deaths of individuals caught up in tragic house fires.

One incident in particular, involving a young boy, has had a profound impact on Jim’s life over the past 14 years.

Here, in this courageous video, Jim shares his story and the effect that incident has had: