About us

We provide life-long care and support for the UK’s fire family

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Who we are

We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.

Need help?

About Fire Fighters Charity

We’re here for the whole UK fire family

You’re eligible for our help if you are one of the following*

  • UK Fire and Rescue Service employees
  • Former UK Fire and Rescue Service employees
  • Works firefighters
  • Former works firefighters
  • Dependants of serving or former fire services personnel or works fire fighters*
  • Fire Services Volunteers
  • UK Fire Cadets
Enquire about support

At Fire Fighters Charity, we provide care and support based on eligibility and assessment of need. We reserve the right to determine the priority, type, location and timing of our care and support offering to each individual. These decisions are made with care and in alignment with our values, policies, and safeguarding responsibilities.

*qualifying criteria may apply

Cover of strategy document. Two firefighters in protective gear and masks adjust equipment outdoors. The image is framed by a blue border with

Service user voice and participation strategy

We believe services are always stronger when they’re shaped by the voices of the people who use them. When you share your perspective, you’re not just giving feedback – you’re helping us build something that is relevant, trusted and potentially life-changing.

You can find full details on our approach and how you can get involved in our service user voice and participation strategy.

Service User Participation Strategy

Contact us

crisis line details

Fire Fighters Charity Crisis Line

Open 24 hours a day, seven days a week. Immediate and ongoing suicide and mental health crisis care for past and present UK fire services personnel.

Crisis Line