Fire Fighters Charity delivers clinical care, personal wellbeing and practical support for every member of the fire service and their families. We’re here for your healthcare and wellbeing needs.
Get supportThe impact of serving in the fire service can take its toll – sometimes immediately, sometimes long into the future. Whatever you’re facing, we’ll work with you in confidence to help you access timely, tailored and independent care and support.
Whether you’re dealing with an illness or injury, managing your mental health, living with a long-term condition, or simply looking for guidance, we’re here to help you move forward.
Our specialist practitioners work with you, both online and face-to-face, to assess your injury, illness or condition, and create a dedicated exercise programme that works for you.
Exercise Therapists at our centres will work with you in our gyms, hydrotherapy pools and swimming pools to boost your overall fitness and physical wellbeing. Some of our exercise therapy is available online where appropriate.
We have three residential centres around the country, where you can join us to focus on your health and wellbeing on a dedicated rehabilitation programme.
Based at Jubilee House in Cumbria, our nursing team provides round-the-clock care, compassion and support to people who may be in need of additional support – often when living with a longer-term condition.
A range of online tools, self-directed courses and guidance to support you with nutrition, sleep, exercise and more.
We can offer a number of one-to-one counselling sessions with our experienced psychological therapists, either online or by telephone.
Our Reset Programme offers group-based therapy, while other targeted residential programmes focus on specific physical and mental wellbeing needs.
Our mental health self-assessment tool is a great way to understand your feelings and decide whether you’d like to explore how we can help in other ways.
Rest and Recharge stays at each of our centres are available for those who need a chance to pause, ground themselves, replenish and reset.
Our Crisis Line is open 24 hours a day, every day for those who are serving or have retired from the UK fire service who may be struggling with suicidal thoughts.
While formal clinical services have their place, we recognise the importance of social support, belonging and trusted relationships as being helpful to mental wellbeing. Our Living Well Groups, which meet in communities across the UK, provide opportunities to come together for a cuppa and a chat with others who understand what it is like to be serving and retired from the UK fire service.
We offer volunteer-led befriending calls to individuals who have retired from service.
Grief can be overwhelming. Our support, guidance and resources can help manage bereavement, whatever stage you’re at in your journey with it.
A range of online tools, self-directed courses and guidance to support you with anxiety, low mood, sleep and more.
Rest and Recharge stays at each of our centres are available for those who need a chance to pause, ground themselves, replenish and reset.
At Harcombe House we have family weeks, including some stays dedicated to families with children who have additional needs
Tools and guidance to support you with a wide range of health and wellbeing topics in our Online Wellbeing Hub. It’s full of great resources and online courses at your fingertips, wherever you are – on everything from fitness, nutrition and sleep to guidance on how we can support you with anxiety, depression, relationship and money worries, loneliness, grief and life changes and much more.
Wellness workshops delivered by our teams directly to Fire and Rescue Services, these include topics such as developing resilience, managing stress and preparing for retirement.
You can get confidential support including benefits advice, housing guidance and in some cases, hardship grants. We can also help with claiming welfare benefits as well as assist you with funding for social care and help with application forms. Our advice and signposting can also guide you on statutory provision, grants, equipment, paying for care and information about financial assistance that may be available to you.
We’re here to help with home adaptations, access to specialist equipment (by helping to fund it and sourcing it), and liaising with statutory agencies. We can also give you advice and support with signposting where needed.
Help is here including referrals to local authorities, emergency housing support and financial assistance, as well as information on everything from tenancy issues to where you can access financial assistance with essential repairs.
This includes wholetime and/or on-call firefighters, Control staff, people working in support roles and Works fire service personnel.
Anyone who’s retired or left their role with a UK fire service in any of the above roles. You can find out more about our support in retirement.
Anyone who holds an official volunteer position for Fire Fighters Charity or a UK Fire and Rescue Service.
Find out more
Our services are available to the close family members and dependents of those who serve.*
At Fire Fighters Charity, we provide care and support based on eligibility and assessment of need. We reserve the right to determine the priority, type, location and timing of our care and support offering to everyone. These decisions are made with care and in alignment with our values, policies, and safeguarding responsibilities.
*qualifying criteria may apply
Receive news and information on how your support is helping, our charity fundraising activities and ways you can get further involved.
