Enquire about support

Please fill in our enquiry form or just give us a call and we will be in touch to help you move forward in a way that feels right for you.

Enquiry form

Our care and support will be tailored to you, and it is always confidential, free of charge and without judgement. This is your charity. We’re here to support the entire fire family.

We’re here for you for all your healthcare and wellbeing needs – the day-to-day as well as the bigger things.

Please click the enquiry form button or call our Support Line on 0800 3898820, and we’ll help you move forward in a way that feels right for you.

Enquiry form

Need help completing this form? Request a call-back.

How we help

Fire Fighters Charity delivers clinical care, personal wellbeing and practical support for every member of the fire service, and their families.

The impact of serving in the fire service can take its toll – sometimes immediately, sometimes long into the future. Whatever you need, we are always here to help you move forward.

Whether you’re dealing with an illness or injury, you’re going through a challenging time with your mental health, you’re living with a long-term illness, or you’d benefit from support and guidance, we’re here.

We’re independent from the fire service, and we’ll work with you in confidence to help you access timely, tailored and independent care and support.

Learn more about how our care and support can help you.

Get support

We provide clinical care, personal wellbeing and practical support for every member of the fire service, and their families, whenever it’s needed.

Strength starts with reaching out. Do that and we can help you or your family deal with whatever you’re facing. We’re independent from the fire service and we’ll work with you in confidence to help you move forward.

Get support

If you’re struggling with thoughts of suicide

If you are struggling with thoughts of suicide, our Crisis Line is open 24 hours a day, 7 days a week.

Call our Crisis Line: 0300 373 0896

If you need immediate help, you can also call 999 and ask for an ambulance, go straight to your nearest A&E department (if it’s safe to do so) or call your local crisis team.

The following organisations are also there to help you at a point of crisis:

  • Samaritans: Call for FREE on 116123 for 24/7 support or email [email protected]
  • Shout: Text Bluelight to 85258 for 24/7 support from Shout, a dedicated text service for members of the emergency services community.
  • Refuge: Call 0808 2000 247 for 24/7 support for women and children experiencing domestic abuse.