Get support

We’re here with the care and support you need.

Fire Fighters Charity delivers clinical care, personal wellbeing and practical support for every member of the fire service, and their families.

The impact of serving in the fire service can take its toll – sometimes immediately, sometimes long into the future. Whatever you need, we are always here to help you move forward.

Whether you’re dealing with an illness or injury, you’re going through a challenging time with your mental health, you’re living with a long-term illness, or you’d benefit from support and guidance, we’re here.

We’re independent from the fire service and we’ll work with you in confidence to help you access timely, tailored and independent care and support.

Help is here

Fill in our online enquiry form and we will be in touch to help you move forward in a way that feels right for you.

If you’d feel more comfortable giving us a call, talk to us on our Support Line: 0800 389 8820

We’ll help you start to feel better.

Enquiry form

A firefighter in uniform stands next to a man pointing while another person lies on the floor behind them in a gym, suggesting a training or rescue drill scenario.

Crisis Line

If you’re struggling with suicidal thoughts, Fire Fighters Charity can help you.

Our Crisis Line is open 24 hours a day, every day for people who are serving or have retired from the UK fire service.

We’ll help you explore how you’re feeling and offer immediate and ongoing suicide and mental health crisis care.

Call: 0300 373 0896

Suicidal thoughts can affect anyone, but you don’t have to go through it alone. If you or a loved one are experiencing thoughts of taking your own life, we are here. Our care and support is confidential, free of charge and without judgement – always.

Crisis Line

Mental health self-assessment tool

If you're trying to make sense of how you feel, our mental health self-assessment tool is a great first step. It’s designed to help you understand what you're experiencing, so you can decide how we can help you move forward in a way that feels right for you.

Self-assessment tool

Two firefighters in full gear and breathing apparatus prepare for action near a fire engine. One firefighter assists the other with their mask. Both are outside on a sunny day with emergency vehicles nearby.

How we help

Physical health

Are you living with an injury or illness? We’re here to help with:

Physiotherapy
Exercise therapy
Residential rehabilitation
Nursing care
Online resources and advice to support your physical health

Physical health

Mental health

If you’re going through a difficult time, feeling overwhelmed, or simply need someone to listen, we’re here for you. Whether you’re looking for support with everyday challenges or you’re struggling with anxiety, relationships, work stress or money worries, you don’t have to face it alone. We’re here to help with:

One-to-one psychological care
Group-based therapy
Residential breaks
Mental health self-assessment tool
Crisis Line
Peer and community-led mental health support
Telephone befriending
Bereavement support
Online resources and advice to support your mental health

Mental health

Personal wellbeing

From joining the fire service, through to leaving the role and the years that follow, we’re here with you and your family every step of the way. Our tailored, timely and independent care and support is here for every stage of your life. See how we can help, both online and face-to-face.

We have a toolkit covering a wide range of health and wellbeing topics available to you in our Online Wellbeing Hub. It’s full of great resources and online courses to help you take control, pause, reflect and reset.
Dedicated pages on our website bring support to your fingertips wherever you are – on everything from fitness, nutrition and sleep to guidance on how we can support you with anxiety, depression, relationship and money worries, loneliness, grief and life changes and much more.

Personal wellbeing