How we help
We exist to provide life-long care and support for the UK's fire family. Here's everything you need to know about how we'll always be here for you and your loved ones.
A lifetime of support
We’re here to help you keep fit and well so you can keep doing the job you love. Whether you're trying to adapt to an injury, condition or illness, feeling the weight of the job, transitioning to retirement, or struggling with other personal challenges, we’ve got your back. Whether you're serving or retired, a partner or a loved one, if you need someone to talk to or a place to turn, we're here to listen and help.
Read more about our approach to support here.
Call our Support Line on 0800 389 8820
How we could help you
We're here for the whole fire family
If one of these applies to you or your loved one, you are eligible for our help*
• Fire services personnel (wholetime, retained, on-call, uniformed, control or support)
• Former fire personnel with five years’ service (or two if you were made redundant)
• Medically retired fire personnel (no qualifying length of service required)
• Works firefighters and former works firefighters with five years’ service
• Ministry of Defence firefighters and former MoD firefighters with five years’ service
• Those who manage or assist a Fire Services Youth Scheme
• Fire services chaplains or faith leaders
• Eligible dependants of any of the above
• Fire services volunteers
*(qualifying criteria may apply)
Please note: At Fire Fighters Charity, we provide care and support based on eligibility and assessment of need.
We reserve the right to determine the priority, type, location and timing of our care and support offering to each individual. These decisions are made with care and in alignment with our values, policies, and safeguarding responsibilities.
All it takes is the first step.
Upcoming residential programmes
Alongside our usual physical rehabilitation, Reset, nursing and Rest and Recharge stays, as well as our online programmes and workshops, we're holding a number of specialised programmes at our three centres over the coming months.
You can find a calendar of these programmes through to July 2025 by clicking the button below.
Programmes calendarDiscover a wealth of resources on My Fire Fighters Charity
My Fire Fighters Charity is our dedicated health and wellbeing space and online community, accessible to members of the UK's fire family via desktop or through our mobile apps. Register today, log on and discover great content, interesting groups and empowering online courses, created specifically for you.
Register todayWellbeing Hub: Online courses and resources
Exclusive to MyFFC, our Wellbeing Hub includes a broad range of online courses and resources, on a wide spectrum of issues and topics.
Register and explore
Stories that matter
We know that asking for help can be tough, but by doing so you'll be taking the first step to a new you, just like all those in our library of real-life stories.
From dealing with life-changing injury or health diagnosis to an unexpected curve ball thrown up by life, here are some of the stories of those whose lives have been changed for the better by taking that first step.
Real life stories