Our support services will temporarily close at 5pm on Friday 22 December and will reopen at 9am on Tuesday 2 January 2024.

During this time, if you would like to make an enquiry regarding health and wellbeing support, you can either complete an enquiry online (and we’ll get back to you from 2 January), register for My Fire Fighters Charity and visit the ‘Access Support’ tab where you can make an enquiry (which will also be answered in January), or you can wait until we re-open to call our Support Line on 0800 389 8820.

Christmas can be a difficult time and if you are experiencing thoughts of suicide, our Crisis Line is open 24 hours a day, 7 days a week throughout the festive period. Please call on 0300 373 0896 – our crisis line practitioners are here to support you.

If you are in crisis

You can also find further sources of support available to you here.

On behalf of all our staff and volunteers may we wish you a happy Christmas and all the best wishes for the New Year.

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