Privacy Policy

The Data Controller for this website is The Fire Fighters Charity. The Fire Fighters Charity is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you in order to deal with your queries and to provide you with the best possible service. From time to time we may want to pass your details to other relevant organisations. This will be clearly indicated to you at the point where you leave your details.

If you do not want us to pass your information to third parties or have any queries about this statement, please e-mail us at

The type of information we will collect about you includes (but is not limited to) your name, your address, phone number, e-mail address, your Fire Service details.

We will never collect sensitive information (e.g. your racial origin, details of your medical condition, or sexual preferences) about you without your explicit consent.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The cookies we set

Google Analytics

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Embedded content

Some of the content on our site is provided by third parties. This includes but is not limited to: Google Maps for interactive mapping, YouTube or Vimeo for hosted video and Flickr for images. When you visit a page containing content from one of these sites a cookie may be set. We do not have any control over these cookies and you should check the relevant third party website for more information about these.

Your Rights To Access Personal Data

For any enquiry or concern about our privacy policy, or to request access to your personal data, please write to The Fire Fighters Charity, Level 6, Belvedere, Basing View, Basingstoke, Hampshire, RG21 4HG.

If you ask for a copy of your personal data, we will provide you with a readable copy of the personal data that we keep about you within 40 days. Evidence of proof of your identity will be required.

As a charity relying entirely on voluntary donations, The Fire Fighters Charity will have to take into account the purpose of any request for information and the costs involved in providing it for the enquirer.

External links disclaimer

Where external links are provided to other websites or social media accounts, we do so for information purposes alone. We are not responsible or liable for content or accessibility on these pages and sites, or for the siting of links to or about the Charity on external sites. We do not endorse the material on them and if you choose to follow links to other websites, you do so at your own risk.

More information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.