Accidents and first aid

If you are unwell at any point during your stay, please see the Nurse on duty. Centre guests should use the Nurse call point in your room in an emergency, so they can come to you quickly.

In the event of a health emergency, ring 999 and please then contact Reception so we can direct the paramedics to your accommodation. You will need to give the address of the centre (specifying where your accommodation is), which is as follows:
The Fire Fighters Charity
Jubilee House
Eamont Bridge
Penrith
Cumbria
CA10 2BN
Telephone: 01768 890009 (Reception)

We have firstaiders on site, but if you require a doctor out of hours, please speak to Reception who can advise you. All accidents (or near misses) that occur on site should be reported to Reception.

Fire evacuation

In the event of a fire please evacuate your accommodation without stopping to remove personal belongings. Do not use the lift or re-enter the building until you have been given permission.

Your fire assembly point is shown on the back of your bedroom door.

The weekly fire alarm test takes place at 1pm each Monday. These should sound for no longer than 20 seconds. If the alarm sounds for longer, please follow evacuation procedures, full details of which can be found in your accommodation.