Fire Friends – our telephone befriending service

Our telephone befriending provision offers members of our retired community the chance to engage with a friendly volunteer over the telephone. We'd love to hear from you if you feel this would be beneficial to you.

Get in touch

Here for our retired community

We are proud to support all members of the UK’s fire services community from the moment of joining, throughout their career and into retirement.

We have evolved over time to offer comprehensive services to ensure all our beneficiaries’ health and wellbeing needs are met – and just one way we achieve this is through dedicated social support for our retired beneficiaries.

With that in mind, we're proud to introduce Fire Friends, a telephone befriending service providing social support and connection to our retired beneficiaries through a regular telephone call.

Introducing Fire Friends

Meet Derek Packer, a retired firefighter from Devon and Somerset Fire and Rescue Service, who has been receiving our befriending calls.

Derek shares how the calls have helped him re-connect to the UK's fire services community in retirement.

Find out more

Get in touch

If you’re interested in receiving regular calls as part of our befriending provision, email Clare Hannaford on Alternatively, you can call our Customer Care team on 01256 366 566.