Support Enquiry Form

Our support enquiry form is around 20 questions about yourself, your association with the fire and rescue services and the situation you need support with.

Our support services will temporarily close at 1pm on Wednesday, 24 December 2025 and will reopen at 8am on Friday, 2 January 2026. You can still complete a support enquiry form and we’ll get back to you after we re-open.

Please do not use this enquiry form if you are experiencing thoughts of suicide, or mental health crisis.

For thoughts of suicide:

  • Please call our crisis line now on 0300 373 0896
    OR
  • Call 999
  • Text “Shout” to 85258 for live support by text message from Shout

All of these offer support 24 hours a day, 7 days a week.

For any other urgent mental health crisis:

Please contact your GP, call 999 or speak to your local crisis team.

You can also find further sources of support available to you here.

Need help completing this form? Request a callback.