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Real life story categories

Find out how Fire Fighters Charity has supported service users across the UK and how you can share your story with the fire community. Click categories or regions below to filter the list of stories.

Categories

  • All categories
  • Families
  • Fundraising
  • Gift in wills
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  • Video
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Regions

  • All Regions
  • East Anglia
  • East Midlands
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  • Southern
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Share your story

Region: South West

A smiling woman in a dark uniform sits at a table, holding a mug. The background is softly blurred, and another person is partially visible in the foreground.

Amy: “As a firefighter, talking about feeling anxious is really scary – but the support was phenomenal”

Gloucestershire Watch Manager, Amy Brown, has shared her experience of our Reset Programme at Harcombe House – and how it sparked deep friendships with others across the fire services community.

24 Apr 2026

A firefighter in a yellow helmet smiles for a selfie outdoors near a muddy area, standing beside an incident command board attached to a fire vehicle.

Adam: “I thought I was covering it up, but in reality, I really needed help”

Devon and Somerset firefighter, Adam Payne, shares how a week at Harcombe House provided the reassurance he needed during a challenging period for his mental health.

04 Feb 2026

Two firefighters, one in a dark uniform and the other in a white shirt, walk together with serious expressions. The older man has his arm around the younger man’s shoulders. A fire truck is visible in the background.

Rich: “We join this job to help people… what we’re not so great at is helping ourselves”

Rich Welch, Assistant Chief Fire Officer with Avon FRS, shares how a call to us following the Grenfell Tower tragedy proved life-changing for him.

19 Nov 2025

A man with short gray hair wearing a black polo shirt sits outdoors in front of a glass railing, with an ocean and beach scene in the background. The sky is clear and there are a few umbrellas and boats visible.

Steve: “I felt guilty, like I wasn’t ‘bad enough’ – but I learned I was entitled to help all along”

They’re words we hear all too often: “I thought someone else needed it more” – but as Steve Quinton, Area Manager with Avon FRS, found, support from Fire Fighters Charity is available at every stage of life.

28 Oct 2025

A smiling bald man in a blue shirt takes a selfie outdoors next to a brown dog. The background shows greenery and a cloudy sky.

Phil: “We’re incredibly privileged… there’s very few people fortunate enough to have access to these amazing services”

Phil Martin, Chief Fire Officer of the Isles of Scilly FRS, says fundraising for us is incredibly close to his heart, after we helped him return to work following a major injury.

02 Oct 2025

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Royal Patron: His Majesty The King
Fire Fighters Charity, Marine Court, Fitzalan Road, Littlehampton, West Sussex, BN17 5NF
Registered charity in England and Wales (1093387), Scotland (SC040096) and Isle of Man (1363)
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