We’re delighted to share our 2024/25 Annual Report following our Annual General Meeting (AGM), where we celebrate and highlight some of our key work, achievements and developments from the last financial year.
In this year’s report, we break down the year in numbers and shine a light on some of the key areas we’ve developed our services. We also share a message from our Chief Executive, Sherine Wheeler, as well as our Chair of our Board of Trustees, John Baines, and hear from a few of the individuals and families we’ve offered our care and support to.
In her opening message, our Chief Executive, Sherine Wheeler, says: “Thanks to your generosity, in 2024/25 we supported 10,267 people – a 7% increase on the previous year. Yet we know the need is far greater. As firefighter numbers decline under funding pressures, demand for our services is rising. Health and wellbeing needs are changing, and the complexity of that need is increasing, even as the fire sector grapples with the impacts of changing geopolitics and significant rises in major incidents resulting from the climate crisis, such as wildfires and flooding, and this is on top of the wider challenges with access to healthcare in the NHS and statutory sector.
“I’m proud of the work my colleagues, our volunteers and our partners – including all Fire and Rescue Services across the UK – have done this past year to enable more people to access our care and support. We have all poured boundless energy and passion into being there when it matters most for those whose courage and sacrifice is boundless.”
You can read her full message via the button above.
John Baines adds in his message: “My heartfelt thanks to everyone in our extended family for your part in a very busy and successful year. This charity continues to respond to a growing need for our services, and it provides innovative, life-changing support carefully tailored to each and every individual’s needs. It’s about being there with the compassionate, competent, knowledgeable and personalised care, together with our support and resources, that will help people cope with the physical, emotional and social impacts of service.”
You can also read John’s full message in the Annual Report, which you can access via the button.
As ever, a heartfelt thank you goes to all of our supporters, without whom none of this support would be possible.