Wife to a Scottish Volunteer Watch Manager, Bunty Macdonald has spent 30 years caring full-time for her son, who has a life-limiting form of epilepsy. But she doesn't let things get her down, preferring to approach each day with love and laughter.
Retired Lancashire Firefighter Les Monkman is one of several Brits who have found themselves stranded abroad during the coronavirus lockdown. A Type I Diabetic, Les was running out of life-saving insulin and shared his story with the BBC, which is how we heard about his plight and reached out an offer of help.
Surrey Fire and Rescue Service's Volunteer Manager Andy Hart spends his days helping organise the distribution of Personal Protection Equipment to non-NHS locations around the county. He says it's a nice feeling, knowing he's doing his bit during the COVID-19 pandemic.
When London firefighter Kieran Egan's son needed extensive surgery to remove tumours from his ears, the Charity provided financial support so travel and accommodation could be one less thing to worry about.