FFC Station Representative
Guide

Here you will find all the useful information, guidance and advice you need to support you in your very much appreciated new role with our Charity.

Welcome to our team

Firstly, we'd like to say a huge thank you for volunteering to support The Fire Fighters Charity as a Station Representative. Our volunteers are so important to us and we're incredibly grateful for you donating your time to support us. Quite simply, we think you're amazing.

As a FFC Station Rep, you will be our key point of contact for your station, ensuring your colleagues can access our health and wellbeing support when they need it the most. You will also play a crucial role in updating your colleagues with the many ways they can support us throughout the year, and explain how their generosity makes a huge difference to our Charity and the individuals we help. We hope you enjoy your new role, but if you have any questions please get in touch with our Customer Care team by calling 01256 366 566 or emailing customercare@firefighterscharity.org.uk.

Danny and Darren

Under the guidance of Danny and our Community, Corporate and Events Fundraiser, Darren from Bedfordshire Fire and Rescue Service is taking on the Station Rep role.

Darren explains why he's decided to support the Charity by getting involved, and Danny shares his experience and tips.

Your role explained

There are three main parts to your role as a FFC Station Representative, which are as follows:

Acting as our named contact on your station
• Receive Charity mail
• Receive Charity communications
• Attend Charity service meetings (where required)
• Report any issues or concerns to your Service Co-ordinator

Raising awareness of the Charity on your station
• Ensure the Charity notice board is kept up to date
• Update colleagues on Charity developments
• Signpost those in need of Charity services to the helpline

Helping coordinate Charity fundraising on your station
• Co-ordinate and support in station fundraising events (e.g. car wash)
• Encourage colleagues to take part in fundraising
• Inform your Service Co-ordinator of upcoming fundraising events

Remember, as one of our team of Station Representatives, you should be friendly and approachable, with good communication skills and an ability to motivate people to get involved with the Charity.

About our Charity

The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

Fundraising Guide

We'd really appreciate it if you could encourage your station to take part in fundraising activities for our Charity. Our Fundraising Guide has plenty of handy tips, advice and resources to motivate your station to get involved, whether they want to take on a group or individual challenge.

Browse our Fundraising Guide.

Spread the word

When promoting your fundraising activity, the best thing you can do on social media is to post regularly, keep people informed and share all different sorts of things that are relevant to your fundraising. Make sure to tag us in your posts so we can follow your progress.

Other ways to support us

Please see below some of the ways people can support The Fire Fighters Charity.

Meet your fundraiser

Wherever you are in the UK, our expert Community, Corporate and Events Fundraisers are on hand to answer your questions and queries.

Contact your Community, Corporate and Events Fundraiser.

Thank You!

We've said it before and we'll say it again, thank you for your incredible dedication, hard work and support.

Remember that we're always on hand to answer any questions you may have. Contact our Customer Care team on 01256 366 566 or email customercare@firefighterscharity.org.uk.