I’m in crisis     Enquiry form

If you are part of the fire services community and need health and wellbeing support, click the enquiry form button or call our support line on 0800 3898820 where you can speak to one of our Assessment Practitioners who will listen and help you to identify the right next steps for you. Whether that is signposting ways to help, digital appointments with our Charity’s services or a centre stay.

To find out more about eligibility click here.

Support for 16/17 year olds
We have partnered with an organisation called Livelife to offer online therapy sessions to support your 16/17 year old’s mental wellbeing. To find out more and apply click here.

If you’re in crisis

If you’re feeling suicidal, our Crisis Line is open 24 hours a day, 7 days a week. Call: 0300 373 0896.

Call our Crisis Line

You can also call 999 and ask for an ambulance, go straight to your nearest A&E department (if it’s safe to do so) or call your local crisis team.

The following organisations are also there to help you at a point of crisis:

  • Samaritans: Call for FREE on 116123 for 24/7 support or email jo@samaritans.org.uk
  • Shout: Text Bluelight to 85258 for 24/7 support from Shout, a dedicated text service for members of the emergency service community.
  • Refuge: Call 0808 2000 247 for 24/7 support for women and children experiencing domestic abuse.

Find out more about getting help in a crisis here.

How we help

We are here to ensure members of our fire services community always have access to empowering information, advice and support whenever they need it – helping them to lead healthier and happier lives.

Whether you’re looking to make positive changes to your lifestyle or you’re in need of support following injury, illness or other circumstances, we have a range of support available to you.

To learn more about how we can help you, click here.

Our approach

We believe in support that is personalised to you. Find out more.

How we help

We're here to support the mental, physical and social needs of the fire community.